FAQ – Easy Host Middle East

Here are answers to some of the most common questions we receive from both travelers and property owners.

FOR GUESTS

1. What is Easy Host Middle East?
We are a Dubai-based holiday home management company offering premium short-term rentals in top locations across the city.

2. How do I make a booking?
You can book directly through platforms like Airbnb, Booking.com, or by contacting us via our website.

3. What is included in the rental?
All our properties are fully furnished and include utilities, Wi-Fi, linens, towels, and basic toiletries. Some units also include access to pools, gyms, and parking.

4. Is there a minimum stay?
Yes. Minimum stays typically range from 2 to 5 nights depending on the property and the season.

5. What is your check-in and check-out time?
Check-in is from 3:00 PM and check-out is before 11:00 AM. Early check-in or late check-out may be possible upon request and availability.

6. Are pets allowed?
Only in select properties. Please check the listing or contact us for confirmation.

7. What is your cancellation policy?
Our cancellation terms vary depending on the property and platform. Please refer to the cancellation policy displayed at the time of booking.

8. Do you offer airport transfers or other services?
Yes, we can arrange airport transfers, cleaning, baby equipment rentals, and more. Contact us to customize your stay.

FOR PROPERTY OWNERS

1. How can I list my property with Easy Host?
Contact us via our website or email. We'll guide you through the onboarding, DTCM licensing, and setup process.

2. What types of properties do you accept?
We manage fully furnished apartments and villas in Dubai that comply with DTCM standards.

3. Who takes care of the cleaning, guest support, and maintenance?
We do. Our team handles everything from housekeeping and check-ins to guest communication and maintenance coordination.

4. How do you determine the rental price?
We use smart pricing tools that factor in seasonality, location, competition, and demand to maximize your occupancy and revenue.

5. Can I still use my property?
Yes. You can block dates in advance for your personal use. We offer full flexibility.

6. How do I receive payments?
Earnings are transferred monthly, along with a detailed performance report.

7. What does your service include?
Our end-to-end service covers DTCM compliance, listings setup, guest management, housekeeping, photography, pricing, and reporting.

8. Are there any setup costs?
Yes, depending on the condition of the property. We provide a clear breakdown of any setup costs, furnishing needs, and required registrations.

Still have questions?
📧 Email us at: contact@easyhostme.com
📞 Or call us directly: +971 528840379